
Upgrade Instructions 3
Upgrade Instructions: Web Security Gateway
On Websense appliances, be sure to perform a full appliance configuration
backup.
4. Before upgrading Websense Filtering Service, make sure that the Filtering Service
machine and the TRITON management server have the same locale settings
(language and character set).
After the upgrade is complete, Filtering Service can be restarted with any locale
settings.
5. Back up your current Log Database and stop Log Server.
a. Back up Web Security reporting databases.
Refer to Microsoft documentation for instructions on backing up databases.
The Websense Web Security databases are named wslogdb70 (the catalog
database), wslogdb70_n (standard logging partition databases), and
wslogdb70_amt_1 (threats partition database).
b. On the Log Server machine, use the Windows Services tool to stop Websense
Log Server.
6. Stop all database jobs associated with the Web Security Log Database:
If you have a full version of Microsoft SQL Server (not Express):
a. Log in to the Microsoft SQL Server Management Studio and expand SQL
Server Agent > Jobs (in Object Explorer).
b. To disable all currently active Websense SQL Server Agent jobs, right-click
each of the following jobs and select Disable:
• Websense_ETL_Job_wslogdb70
• Websense_AMT_ETL_wslogdb70
• Websense_IBT_DRIVER_wslogdb70
• Websense_Trend_DRIVER_wslogdb70
• Websense_Maintenance_Job_wslogdb70
Disabling the jobs prevents them from executing at the next scheduled time,
but does not stop them if a job is in process.
Make sure all jobs have completed any current operation before
proceeding with upgrade.
c. After upgrade, remember to enable the disabled jobs to resume normal
database operations.
Warning
If database operations are active during upgrade, the
Websense Log Database may be left in an inconsistent
state, rendering it unusable.
When this occurs, it can be difficult to fix.
Make sure to stop Log Server and the database jobs, as
described below, before upgrading the database.
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