
Upgrade Instructions 19
Upgrade Instructions: Web Security Gateway
5. After the check succeeds, if you skipped the preparation step of backing up your
files, click Back Up. If you are performing the backup now:
a. Provide the connection information for the remote machine where the backup
files will reside, then click Test Connection.
b. Click Run Backup Now.
Wait for the backup process to complete.
6. Click Install Patch.
7. Review the subscription agreement, then mark the I accept this agreement check
box and click Continue.
8. A confirmation message tells you that during the upgrade, you are logged out of
the Appliance manager and the appliance restarts twice. Click OK to begin the
upgrade.
The upgrade process may take up to 2 hours to complete.
9. After the appliance has automatically restarted twice, log on to the Appliance
manager.
10. Navigate to the Administration > Patches/Hotfixes > Patches page.
11. Under Patch History, for version 7.8.1, verify that an Upgrade Succeeded status
appears in the Comments section.
12. Navigate to the Configuration > System page and confirm the Time and Date
settings, paying particular attention to the time zone setting. Make adjustments if
needed.
When the appliance upgrade is complete, continue with Step 8: Upgrade Websense
Log Server.
Do not upgrade any other appliances or off-appliance components until the full policy
source appliance has successfully completed the upgrade process.
To finish the upgrade process for the Content Gateway module on the appliance, be
sure to perform the steps in Step 12: Post-upgrade activities for Content Gateway,
page 42.
Filtering Service, Network Agent, or User Service: Windows
upgrade instructions
1. Make sure that no administrators are logged on to the TRITON console.
2. Log on to the installation machine with an account having domain and local
administrator privileges.
Important
If you are upgrading Log Server on this machine and it
uses a Windows trusted connection to access the Log
Database, you must log on to this machine using the same
trusted account.
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