
Upgrade Instructions: Web Security Gateway
16 Websense Web Security Gateway Anywhere
Installer files occupy approximately 2 GB of disk space.
5. Right-click WebsenseTRITON78xSetup.exe and select Run as administrator
to launch the installer. A progress dialog box appears, as files are extracted.
6. The installer detects Web Security components from an earlier version and asks
how you want to proceed.
Click OK.
7. On the installer Introduction screen, click Next.
Note the Installer Dashboard remains on-screen, behind the installer screens
mentioned in the remaining steps.
8. On the Websense Upgrade screen, select Start the upgrade, then click Next.
9. When you click Next, a Stopping All Services progress message appears. Wait for
Websense services to be stopped.
The Pre-Upgrade Summary screen appears when the services have been
stopped.
In some cases, the installer may be unable to stop the Websense services. If the
services have not been stopped after approximately 10 minutes, then stop them
manually. You can leave the installer running when you do so. Use the C:\Program
Files (x86)\Websense\Web Security\WebsenseAdmin stop command, or the
Windows Services dialog box, to stop the services. Once you have manually
stopped the services, return to the installer.
10. On the Pre-Upgrade Summary screen, review the list of Websense components
that will be upgraded, and then click Next.
Critical files are backed up and install properties initialized. And then the
Installing Websense screen appears.
11. Wait for the Upgrade Complete screen to appear. Click Done to exit the installer.
12. Reboot the machine.
13. If you stopped your antivirus software, restart it.
Policy Server: Linux upgrade instructions
1. Make sure no administrators are logged on to the TRITON console.
2. Log on the installation machine with administrator privileges (typically, as root).
3. Close all applications and stop any antivirus software.
4. Check the etc/hosts file. If there is no host name for the machine, add one.
5. Create a setup directory for the installer files, such as
/root/Websense_setup.
Important
The machine must be rebooted to complete the upgrade
process.
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