Red Hat NETSCAPE MANAGEMENT SYSTEM 6.0 - AGENT GUIDE Instrukcja Użytkownika Pobierz pdf (Strona 22)

Dell KACE K1000 Systems Management Appliance, Version 6.0, Release Notes 22

For Mac and Linux devices, AMPTools is located under the Agent bin folder. For Windows devices AMPTools

is located in %ProgramFiles%\Dell\KACE

There is a condition under which amp.conf can be blanked out or emptied. If

that happens, the Agent’s settings are lost, and it falls back to connect to

KBOX. If an attacker poses as KBOX on the network, the Agent becomes open

to attack even if it was originally configure with verifyssl. Dell KACE is

investigating the cause of this issue.

Table-6: Agent-related known issues

Issue Number Title or Description

Agent-1712 When the K1000 Agent is installed or uninstalled manually, the Agent’s version

number is not displayed on the wizard installation and uninstallation screens. To

view the current installed version, do one of the following:

• Windows x64: Open a command prompt and run the following command:

wmic datafile where name='c:\\program files

(x86)\\dell\\kace\\AMPTools.exe' get version

• Windows x86: Open a command prompt and run the following command:

wmic datafile where name='c:\\program

files\\dell\\kace\\AMPTools.exe' get version

• Mac OS: Using a terminal, run the following command:

sudo /Library/Application Support/Dell/KACE/bin/AMPTools

get version

• Linux: Using a terminal, run the following command:

sudo /opt/dell/kace/bin/AMPTools get version

Agent-1891 Managed Installations that are scheduled to run at startup fail on devices running

Windows 2003 (64-bit) and Windows XP (64-bit) if Microsoft hotfix KB942589 (http:/

/support.microsoft.com/kb/942589) is not installed prior to K1000 Agent installation.

To resolve the issue, uninstall the K1000 Agent, install the hotfix, then reinstall the

K1000 Agent.

Agent-2230 When replicated inventory is deleted manually, the K1000 Agent still reports files as

present in inventory updates.

Agent-3316 Installing the K1000 Agent using Group Policy fails when the target operating

system language (locale ID) is not defined by the installer.To resolve the issue,

change the locale ID of the installer to the appropriate locale. To obtain a script that

changes the locale ID, go to the Dell KACE knowledge base: http://www.kace.com/

support/resources/kb/solutiondetail?sol=SOL111244.

Agent-3978 The catalog-based software inventory collection process has a dependency on WMI

(WIndows Management Instrumentation). As a result, if the WMI service is not

running, or if the WMI database is corrupted, the process fails to collect software

inventory information.

KA-475 Online KScript alert messages appear on all logged in sessions regardless of the

Run as User setting.

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Red Hat NETSCAPE MANAGEMENT SYSTEM 6.0 - AGENT GUIDE Instrukcja Użytkownika Strona 22