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Troubleshooting
100 Sun ONE Identity Server Policy Agents 2.1 • Web Policy Agents Guide • September 2004
• You might have an existing installation of the agent.
• You might have a previously-installed agent and did not use the agent's
uninstallation program to uninstall the agent.
• The installation program's productregistry file may be corrupted.
Solution:
• Check that you have uninstalled any existing installation of the agent.
• The productregistry file may be corrupted if there is no existing installation
of the agent. This file is used by the installation program to track installed
products. It is found in \WINNT\system32 directory.
• Remove the agentproductentry in thisfile. This entrystartswith the following
lines:
NOTE
Make a backup copy of this file before you make changes.
<compid>SUNWamcom
<compversion>2.1
<uniquename>SUNWamcom</uniquename>
<vendor></vendor>
......
</compid>
<compid>Agent uninstall script
<compversion>2.1
<uniquename>Agent uninstall script</uniquename>
<vendor>Sun Microsystems, Inc.</vendor>
......
</compid>
<compid>Agent installer resource bundle
<compversion>2.1
<uniquename>Agent installer resource bundle</uniquename>
<vendor>Sun Microsystems, Inc.</vendor>
......
</compid>
<compid>Agent Common Core and SDK
<compversion>2.1
<uniquename>Agent Common Core and SDK</uniquename>
<vendor></vendor>
......
</compid>
<compid>SUNWames6
<compversion>2.1
<uniquename>SUNWames6</uniquename>
<vendor></vendor>
......
</compid>
- Web Policy Agents Guide 1
- Contents 3
- About This Guide 9
- . Updated documents will be 10
- Typographic Conventions 11
- Terminology 11
- Related Information 12
- Read This First 13
- Web Policy Agents 14
- Supported Servers 15
- Before You Begin Installation 17
- Remote Web Servers 18
- Updating the Agent Cache 19
- Not-Enforced URL List 20
- Not-Enforced IP Address List 21
- Enforcing Authentication Only 21
- Chapter 1 Read This First 23 23
- The Agent Properties File 24
- Chapter 1 Read This First 25 25
- Cookie Reset Feature 27
- Configuring CDSSO 27
- “AMAgent Properties.” 29
- Chapter 2 31
- Before You Begin 32
- /amagent 37
- # setup -nodisplay 38
- # ./config 45
- Sun ONE Identity Server 46
- # ./certutil -L -d 52
- Agents/domino/utils 52
- 4. Restart Domino Web Server 53
- POST Data Preservation 54
- Uninstalling a Policy Agent 55
- /agents/es6/bin 56
- Uninstalling Using the GUI 57
- /var/sadm/install directory 59
- Chapter 3 63
- The Agent Installation Types 66
- Web Servers 66
- \Lotus\Domino. This field is 68
- # setup.exe -nodisplay 72
- 1 to start the installation 74
- Configuration File 76
- ApacheCreateConfig.vbs 79
- \apache\bin 79
- ❍ Host Name 80
- ❍ Server Protocol 80
- ❍ Server Port 80
- ❍ Agent Deployment URI 80
- Web Site 83
- Agent_Install_Dir\iis\cert 87
- 4. Restart IIS 88
- To reset the shared secret 92
- II Policy Agents 96
- \Agent_Install_Dir\iis6\bin 97
- IIS6admin.vbs 97
- \WINNT\system32 directory 100
- Lotus Domino 6 101
- Troubleshooting 102
- Known Problems 105
- Debian Linux 107
- Pre-installation Tasks 108
- 5. Install the Apache agent 109
- SuSE Linux 110
- Obtaining OpenSSL 111
- Enabling SSL 112
- Installing the Agent 113
- # ./setup 114
- /amserver 116
- /amconsole 116
- Post-installation Tasks 119
- Instances 120
- # ./config_linux 121
- Web Server 123
- Uninstalling the Policy Agent 126
- 1, to remove the product 127
- 1 to begin uninstallation 127
- 1. To exit the uninstallation 127
- Application Servers 129
- Software Requirements 130
- ❍ Identity Server headers: 133
- SSOTPAMAuth.java 136
- 9. Go to the directory 137
- 11. Modify the file 137
- Configuring the Agent 138
- Verifying the Deployment 144
- Troubleshooting Tips 145
- Introduction 147
- Architecture Details 148
- Prerequisites 148
- Installing PAS 149
- Configuring the SAP Systems 150
- DEFAULT.PFL 152
- ~properties_file 154
- SAP Template Files 156
- Template file redirect.html 160
- AMAgent Properties 161
- Description 164
- Valid Values 164
- UrlAccessAgent 165
- Valid Value 175
- _of_notenforcedList 178
- _address_list 178
- HP-UX 47 185
- Section E 186
- Section R 187
- Index 187 187
- Section W 188
- Error Codes 189
- Appendix B Error Codes 191 191
- 27. AM_NOTIF_NOT_ENABLED 192
- 29. AM_REMOTE_LOG_FAILURE 192
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