Red Hat DIRECTORY SERVER 8.0 Instrukcja Użytkownika Pobierz pdf (Strona 17)

nCipher Modules: Integration Guide for Red Hat Certificate System 8.0 1.0 17

Troubleshooting

Problem The Certificate System CA Error Page appears when trying to open

https://hostname:9443/ca/services.

Cause Thales nCipher hardware is not listed in Modutil list.

Resolution Go to

/var/lib/pki-ca/alias/ and run the following commands:

modutil -dbdir . -nocertdb -add nethsm -libfile /opt/nfast/toolkits/pkcs11/libcknfast.so

modutil -dbdir . -nocertdb –list

For 64-bit environments, run the following commands:

modutil -dbdir . -nocertdb -add nethsm -libfile /opt/nfast/toolkits/pkcs11/libcknfast-64.so

modutil -dbdir . -nocertdb –list

In the list that appears, the method of key protection is shown, for example Softcard or OCS.

Problem The following error message appears in the

Administrator panel:

java.lang.NullPointerException

Cause Internet explorer is preventing java authentication.

Resolution Use the latest version of the Firefox browser.

Problem The following error message appears:

The error ‘800704c7’ occurred. The credentials could not be generated – IE browser

at administrator panel

Cause Internet explorer is preventing java authentication.

Resolution Use the latest version of the Firefox browser.

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Red Hat DIRECTORY SERVER 8.0 Instrukcja Użytkownika Strona 17