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96 Troubleshooting
Overview
The following steps will help you identify and resolve disk system failures:
1 Gather information from all sources:
— Hardware event notifications (page 97)
— Disk system LED status (page 101)
— Online information tools (page 104)
2 Isolate the cause of the problem (page 104).
3 Correct the problem (chapter 5, Removal and Replacement).
4 Verify operational status with IOSCAN or other host utilities.
- Edition E0902 1
- Format Conventions 2
- Trademark Information 2
- 1 Product Description 11 3
- 2 Installation 35 3
- 3 Configuration 83 4
- 4 Troubleshooting 95 5
- 5 Removal and Replacement 107 5
- 6 Reference 141 6
- Product Description 11
- Features 13
- 14 Product Description 14
- Status Indicators 15
- Power/Standby Switch 16
- High Availability 16
- Clustering (NT) 16
- Upgradability 16
- Environmental Services 17
- Hardware Event Monitoring 17
- Components 18
- BCCs and BCC Filler Panels 19
- 20 Product Description 20
- ■ Locking thumbscrews (E) 20
- ■ Cam levers (F) 20
- Product Description 21 21
- ■ Bus expansion (LVD) 21
- ■ System fault detection 21
- Power Supply/Fan Module 22
- Product Description 23 23
- Topologies 27
- 28 Product Description 28
- Product Description 29 29
- 30 Product Description 30
- Product Description 31 31
- 32 Product Description 32
- Definitions 33
- Ultra160 SCSI 34
- Installation 35
- Preparation 36
- Choosing PDUs 37
- Installing PDUs 39
- 40 Installation 40
- Installation 41 41
- Software Requirements 42
- Auto-Termination 43
- Step 1: Gather Tools 44
- Step 2: Unpack the Product 44
- Installation 45 45
- B Two power cords (8120-6514) 46
- Step 3: Install the device 47
- 48 Installation 48
- Installation 49 49
- ■ Flat-blade screwdriver 49
- ■ T25 nut driver 49
- 50 Installation 50
- Installation 51 51
- 52 Installation 52
- Figure 23) 53
- 54 Installation 54
- Installation 55 55
- 56 Installation 56
- Installation 57 57
- 58 Installation 58
- Installation 59 59
- 60 Installation 60
- Arail tab 60
- B clip nut 60
- Figure 31) 61
- 62 Installation 62
- Installation 63 63
- 64 Installation 64
- Installation 65 65
- 66 Installation 66
- Installation 67 67
- 68 Installation 68
- Installation 69 69
- Install the Disk System 70
- Step 4: Install BCCs 71
- 72 Installation 72
- Installation 73 73
- Step 5: Set DIP Switches 74
- Installation 75 75
- 76 Installation 76
- Installation 77 77
- Step 7: Install Disk Modules 78
- Installation 79 79
- LED (C) should be off 80
- Sample IOSCAN 81
- Where do you go from here? 82
- Configuration 83
- Setting DIP Switches 85
- 86 Configuration 86
- Rationale 87
- Disk Addressing 88
- Disk Slots and Addressing 89
- 90 Configuration 90
- Command View SDM 91
- Supported Operating Systems 92
- Installing CommandView SDM 92
- HP TopTools 93
- 94 Configuration 94
- Overview 96
- HP Command View SDM 100
- TopTools 100
- Status LEDs 101
- Troubleshooting 103
- Isolating Faults 104
- Troubleshooting 105 105
- Removal and Replacement 107
- 108 Removal and Replacement 108
- Removal and Replacement 109 109
- Disk Module 110
- Removal and Replacement 111 111
- 112 Removal and Replacement 112
- Removal and Replacement 113 113
- 114 Removal and Replacement 114
- Windows 2000 115
- Procedure 115
- 116 Removal and Replacement 116
- Removal and Replacement 117 117
- 118 Removal and Replacement 118
- 120 Removal and Replacement 120
- Removal and Replacement 121 121
- BCC Filler Panel 122
- Power Supply 123
- 124 Removal and Replacement 124
- Disk System 125
- 126 Removal and Replacement 126
- Removal and Replacement 127 127
- Top Cover (HP-Qualified Only) 128
- Removal and Replacement 129 129
- Midplane (HP-Qualified Only) 130
- Removal and Replacement 131 131
- Powering Down the Disk System 133
- Figure 62 135
- 136 Removal and Replacement 136
- Removal and Replacement 137 137
- 138 Removal and Replacement 138
- Removal and Replacement 139 139
- Reference 141
- Upgrade Products 142
- PDU/PDRU Products 143
- Replaceable Parts 144
- Specifications 145
- AC Power Input 146
- DC Power Output 146
- Heat Output 146
- Environment 146
- Acoustics 147
- Safety Certifications 147
- EMC Compliance 147
- Regulatory Statements 148
- Reference 149 149
- E. VCCI Statement (Japan) 150
- G. Declaration of Conformity 151
- Product Web Site 152
- Related Documents 152
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