
Upgrade Instructions 17
Upgrade Instructions: Web Security and Web Filter
8. A confirmation message tells you that during the upgrade, you are logged out of
the Appliance manager and the appliance restarts twice. Click OK to begin the
upgrade.
The upgrade process may take up to 2 hours to complete.
9. After the appliance has automatically restarted twice, log on to the Appliance
manager.
10. Navigate to the Administration > Patches/Hotfixes > Patches page.
11. Under Patch History, for version 7.8.1, verify that an Upgrade Succeeded status
appears in the Comments section.
12. Navigate to the Configuration > System page and confirm the Time and Date
settings, paying particular attention to the time zone setting. Make adjustments if
needed.
When the appliance upgrade is complete, continue with Step 7: Upgrade Websense
Log Server.
Do not upgrade any other appliances or off-appliance components until the full policy
source appliance has successfully completed the upgrade process.
Filtering Service, Network Agent, or User Service: Windows
upgrade instructions
1. Make sure that no administrators are logged on to the TRITON console.
2. Log on to the installation machine with an account having domain and local
administrator privileges.
3. Close all applications and stop any antivirus software.
4. Go to the Downloads tab of mywebsense.com
to download the TRITON Unified
Installer.
The installer file is WebsenseTRITON78xSetup.exe.
Installer files occupy approximately 2 GB of disk space.
5. Right-click WebsenseTRITON78xSetup.exe and select Run as administrator
to launch the installer. A progress dialog box appears, as files are extracted.
Important
If you are upgrading Log Server on this machine and it
uses a Windows trusted connection to access the Log
Database, you must log on to this machine using the same
trusted account.
Warning
Be sure to close the Windows Event Viewer, or the
upgrade may fail.
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